Regarding R&D, I shared some lab results here but that is not the only thing we do. We have done lab tests all along, but also quite a bit of field testing. I’ve personally used the poles for over a year and we have quite a few other people testing them as well.
In the case of the quick connect, in the original version the pole will most often break here because it is the bottleneck for strength on the pole. Somewhere has to be the strength bottleneck and wherever that is will tend to see the most breaks, even though if it were made stronger then oftentimes somewhere else would just break in the same incident. So of course it is possible to break the poles and certainly stronger is better (and we are making further progress towards that) but the original version did meet our strength goals and has a fairly low real world break rate (1-2% reported breaks, of which many are traumatic incidents).
While I think the original version is a good pole, I very much recognize that great products come through continual refinement and feedback, which is why with all of my gear I value feedback and am constantly updating it. Our X-Mid tents were pretty dialed in back in 2019 and yet we are still updating them several times per year. Same for these poles – they will see updates for the next run and probably all of the runs for the next several years at least. There is always more we can do to save weight, add strength, improve reliability, and ease of use. So it is not unusual there are updates for the next batch.
I do passionately stand behind these poles, so we are providing free replacement sections for all breaks (even if the user is adamant it was their fault). If someone does break the quick connect on a v1 pole, we will soon be able to provide a v2 tip section at no cost, so their pole is not only stronger than new but also improved in a variety of other ways (TBA).







