Topic

PM is pretty Bad


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Viewing 24 posts - 1 through 24 (of 24 total)
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    Posts
  • #3764110
    dirtbag
    BPL Member

    @dirtbaghiker

    Not sure why but my PM is horrible.  I dont get notifications if someone send a pM. Only way I can see them is if i click on account then private messages.. I feel like it would be nice to get an email notification when someone sends a PM.. No???  I basically tell everyone not to PM and just email directly because its easier, faster and just more convenient.. is this just how it is, or am i missing some notification setting?

     

    #3764111
    Jon Fong
    BPL Member

    @jonfong

    Locale: FLAT CAT GEAR

    FYI – I am noticing the same thing.

    #3764123
    matthew k
    Moderator

    @matthewkphx

    Dirtbag, Jon – please send me a PM then post here.

    #3764129
    dirtbag
    BPL Member

    @dirtbaghiker

    Done.

    #3764136
    matthew k
    Moderator

    @matthewkphx

    #3764137
    matthew k
    Moderator

    @matthewkphx

    (That goes to my personal email not my BPL email)

    #3764138
    matthew k
    Moderator

    @matthewkphx

    Is it safe to assume y’all have checked your spam/junk folders? Usually when this happens people find their notifications are getting marked as spam.

    #3764139
    matthew k
    Moderator

    @matthewkphx

    If you want to try whitelisting the sender, the PMs come from [email protected]

    #3764166
    dirtbag
    BPL Member

    @dirtbaghiker

    I dunno..  i just got a bunch of emails from you.. from this thread.. not pm and not from anyone else though… and i have 56 messages in my pm folder, lol. Check my spam folder every day too.. just to clear any junk out.. anyway.. i am technically challenged so.. is what it is.. just wanted to make sure it wasnt a setting thing i missed.

    #3764170
    David Thomas
    BPL Member

    @davidinkenai

    Locale: North Woods. Far North.

    I’ve had gmail stack up PMs in one thread but not show them to me as new messages after the first one.

    #3764179
    matthew k
    Moderator

    @matthewkphx

    Good call, David. Gmail is weird like that. Not a fan. Same with Outlook. They both seems to try to “help” out by organizing stuff for you in unexpected ways.

    #3764187
    pesticidefree
    BPL Member

    @sleeping

    Locale: The Cascades

    I’ve always gotten an email alert when someone PMs me, until now. After reading this thread I went and checked my PMs, and there was a PM there I wasn’t alerted to. So it’s not a setting, it’s not my email program, it’s not in my spam/junk folder. it must be something y’all changed recently. As I said, I’ve always gotten an email alert, even when others have written about not receiving them. But I see someone sent me a PM yesterday, and I never received an email alert. fwiw.

    #3764188
    pesticidefree
    BPL Member

    @sleeping

    Locale: The Cascades

    @dirtbag: there is a setting for getting emails for PMs, but it seems to be missing. If you go to ‘My Profile’ (under Account), and then click on ‘Settings’, you’ll see a link for ‘Email’. But when I click on that, there’s nothing there except a ‘Save Changes’ button, so nowhere to actually set email settings. I assume that might be part of the problem.

    In doing a bit more looking around, if you click on “Email Newsletter” you get this:

    Clicking on ‘Return Home’ takes you to a drip page, not a BPL page.

    #3764205
    dirtbag
    BPL Member

    @dirtbaghiker

    Lol yes I tried that.. and it said, “email settings saved”. But not sure what settings were saved because it did not give me any options.  I hope I didn’t just screw up what I already had!!

    #3764212
    Hopester
    BPL Member

    @hopearotieyahoo-com

    I remember getting email notifications from BPL through my personal email (yahoo) that I had messages. As of late I haven’t been receiving a email telling me I have a PM on BPL. Im happy dirtbag posted about this issue…I’m glad I’m not the “only” one lol

    #3764234
    dirtbag
    BPL Member

    @dirtbaghiker

    “You say Im crazy cause you dont think i know what you’ve done…”

    #3764239
    Mark Verber
    BPL Member

    @verber

    Locale: San Francisco Bay Area

    I am also not getting notifications of PMs.  Checked inbox and spam folder. My mail is hosted by gmail.

    #3764246
    matthew k
    Moderator

    @matthewkphx

    Ryan and the developer are working on the problem. We are sorry for the inconvenience.

    #3764792
    Ethan A.
    BPL Member

    @mountainwalker

    Locale: SF Bay Area & New England

    Thanks dirtbag and Matt for the heads up. Only wanted to let you know after reading this thread that I found the same, and I’m certain two PM’s I sent out before seeing this thread did not generate alerts for the recipients. Matt appreciate it very much if you could let us know when the issue has been resolved.

    #3766011
    Sharon M
    BPL Member

    @arkheel1

    Locale: Central North Carolina

    PM notifications still aren’t working.  Any updates on when this issue will be resolved?

    #3766087
    matthew k
    Moderator

    @matthewkphx

    We are continuing to work with the developer. We got an update yesterday:

    We have isolated the issue to a specific plugin which is some progress because email handling occurs in several places. “A conflict between two email handlers is causing these messages to not be sent. I’m not clear yet where the issue lies, but I’m continuing to investigate.”

    We don’t expect any progress to be made on this until after Thanksgiving. We are sorry for the inconvenience and we are working to resolve it.

    #3766094
    dirtbag
    BPL Member

    @dirtbaghiker

    waiting for my PM notifications..

    #3766110
    Thom
    BPL Member

    @popcornman

    Locale: N NY

    Looks like you gained weight!

    #3766112
    dirtbag
    BPL Member

    @dirtbaghiker

    Guess you didn’t get the PM..

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