In a world where we feel like customer service is trying to move us along like cattle, Seek Outside’s Nathan Coleman (BPL @rockcucker30)….. <span style=”text-decoration: underline;”>YOU ARE THE MAN!!!!!!! </span>
I did a video review on my SO Divide 4500 (link below) where I mentioned a bit about hip numbing and miscommunication with SO….. Nathan contacted me immediately and said “we need to get the hip numbing thing figured out asap, that’s not right”. And we did. He spent a ton of time helping me out, showing great knowledge, feedback, and generally bent over backwards to make sure my pack floated like cloud-9 on my back (and it does!).
As said before, I LOVE my Divide 4500 and wouldn’t hesitate for a second to buy another. Add customer service to the long list of things to love about this pack. If you’re on the fence, just do it! For a slight weight penalty, I don’t think there’s a more comfortable pack out there!
https://backpackinglight.com/forums/topic/seek-outside-divide-4500-review/
