I am 6’4″ (62 years) so all my packs are large size to support my long torso, which seems to dramatically affect pack comfort because longer frameless packs seem less ridged. My base weight is around 12 lbs.,and end up near 20lbs full loaded. I used a 36L (no hip belt) (GG Kumo) without issue but wanted a bit more volume. I switched to a 40L (GG 64-20) pack with a hip belt, but it created a lot of shoulder and neck discomfort.
I am feeling like I might be at the limit of using a frameless pack and might need to consider a 40L framed pack, or find a way to add some rigidity to get more weight transfer to the hips and off my shoulders.

