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How to find my yearly forum membership expiration date?
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Home › Forums › Administration & Support › Website & Forum Support › How to find my yearly forum membership expiration date?
- This topic has 3 replies, 2 voices, and was last updated 8 years, 1 month ago by David Moreno.
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AuthorPosts
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Jan 27, 2016 at 5:11 pm #3378532
I used to be able to check my order history to plan ahead for the yearly expiration date. I’d check it every so often to know when I needed to purchase an other year of forum membership. But no longer. The new site lost my purchase order history. This loss includes all products I’ve purchased in the past.
It also says I’ve been a member since November of 2006. I didn’t know backpacking-light existed back then.
It is essential to me to have access to my “accurate” membership info, so I don’t try to log on one day – only to receive a message that says that I’m no longer a member.
Jan 27, 2016 at 8:20 pm #3378568.
Jan 29, 2016 at 10:51 pm #3379019Thanks Ken. I just sent a message request. I’ll update the post when I get a reply.
Feb 4, 2016 at 6:02 pm #3380246I received an e-mail @ 5:30 P.M. EST today with my renewal info.
I was told that they would see what could be done about restoring my order history.
They said that a lot was lost with the switch over.
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