Cancelling membership?

[Karen B]

Hi — just got charged my annual membership fee and realized I haven’t used this site in over a year. But I don’t see anywhere to cancel membership. Where can I do this?

Cancelling and getting a refund for the upcoming year would be nice, though I understand if that’s not possible. However, there should be an option to cancel membership for the future.

[BRYON L]

Click on Account -> Billing Settings -> scroll down to “Recurring Subscription Orders” and cancel

[Karen B]

Thanks.

[Karen B]

Actually, I’m not seeing the option “Billing Settings” under Account (see screenshot).

None of the options shown have a billing component.

[matthew k]

Karen, I sent you a PM

[Karen B]

Got it, thank you.

[Charles Beckman]

I’d be interested in knowing how to cancel.

[Ken Larson]

Start at (Dashboard)  Accounts. Click on Accounts and two options will appear. Select Subscriptions and BPL Subscriptions page will appear for which you are subscribed to according to your membership. The rest is up to you…….

SHORT CUT:  BPL Subscriptions

 

[Charles Beckman]

Appreciate the help , thanks. But I wonder if it accomplished what I wanted, which was to terminate membership so I don’t get charged in the future.

[Jerry Adams]

You can check-out any time you like, but you can never leave?

[Charles Beckman]

I’ll try my laptop.  Maybe there’s a way there that I can’t see on my phone.

I wasn’t sure I even wanted to cancel until I found I couldn’t, now I’m on a mission . . .

[Miles Brandman]

The cancel option is very hard to find…

[DAN-Y/FANCEE FEEST]

Click on account and a window will drop down and then click on “Billing Settings”

[John G]

I can’t see that option – billing settings. How do I cancel?

[Dan]

This won’t get you a refund, but you can cancel automatic payments using the website of your payment option, e.g. PayPal. I don’t like recurring payments in general (in fact, they feel a bit scammy to me and I would prefer to get an automated reminder to re-subscribe), and I find it to be the most convenient way to do it since it’s centralized. After I make a payment to any subscription, I go to Paypal and cancel automatic payments to that site. Then the next year, if I actually notice that my membership has lapsed, I manually subscribe again and cancel automatic payments again. If I don’t notice that my membership has lapsed, that means I really don’t need a membership.  ;-)

[John G]

Thanks Dan, didn’t know about this feature in Paypal, great tip.

[Author]

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