I've tried just about everything. Have searched this site and many others.
I have a brother PC-420.
Ray Jardine says to avoid any machine with a horizontal bobbin and only use a vertical bobbin machine (mine is horizontal). He also says to avoid a machine if you can't adjust the bobbin tension (which I can't on my machine).
I've adjusted the pressure on the foot, tension on top thread (supposed to automatically adjust bobbin tension), stitch length, many different feet (walking, etc).
I also took my machine to the local shop.
I then went to the Bernina and Viking dealers (two separate shops) with my fabric and thread (both purchased from Ray Jardine). Neither shop could get a good stitch.
Problem is material is puckering and thread tension keeps either the top or bottom thread too tight.
I am at a loss since at both shops I had multiple ladies trying to help me (I felt like a novelty item at the shop and they just loved a guy being in there).
Is this a machine problem? Is Ray's thread too thick? (he doesn't give measurements on the thread). If it was just a user problem, then the $2,000 machines used by the ladies at the shop should have worked…right?
I'll get any machine if it will do the job, but I just don't know what to do.
Thanks for any help.

