Topic

Anyone received their Backpacker Magazine yet?

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Viewing 8 posts - 26 through 33 (of 33 total)
PostedFeb 16, 2011 at 10:48 am

I've been exchanging emails with Tanga for a few days now and today they've sent me basically the same email as they've sent you two, and I further pushed them into telling me WHO received the subscription – their clearing house or the publishers at Backpacker. They claim that Backpacker magazine is "processing my magazines" and I'll get them shortly – that Tanga doesn't know how or where the order got hung up, and that they're surprised that it happened.

I just called Backpacker's subscription department (1-800-666-3434 – I suggest you do as well) and they've not received any subscription information for me.

I'm now calling Tanga, so we'll see what happens.

EDIT: Can't find a phone number for Tanga (surprise). So I emailed them again. I think I spent $5.86 with Tanga and I couldn't care less about the money loss, but I'll not be pushed over or scammed.

PostedFeb 16, 2011 at 3:29 pm

After a final email with Tanga they sent an email telling me that they refunded my money – though it's not showing a pending transaction in my bank account at this moment, so we'll see tomorrow. I'll update then.

PostedFeb 16, 2011 at 3:33 pm

And 1 minute later I get another email from the same person "TangaBrad."

TangaBrad, Feb-16 15:25 (PST):
I have issued a full refund.
You should be getting the magazine in 4-6 weeks like I have stated.
Thanks,
Tanga Brad

PS –
Remember to check out our Facebook Fan Page for special offers, contests, and deals! Become a fan!
http://www.facebook.com/#!/pages/Tanga/142009397136?ref=ts

I don't care at all about the subscription, but that money better show up soon.

NoCO-Jim BPL Member
PostedFeb 16, 2011 at 3:59 pm

Yeah, tanga is prompt in their refund….same day.

PostedFeb 16, 2011 at 4:30 pm

I paid what they charged and it was less than a sub through Backpacker. Why not?

If it was $10/year I'd have bought too, and thankfully they didn't have more of my money tied up into a false sale.

PostedFeb 16, 2011 at 4:30 pm

-I just received this email from them…

Hi there,

You are receiving this email because you ordered a subscription to
Backpacker Magazine from Tanga.com last November

We have received word from the publisher that these orders were delayed
but it has now been processed and you’ll be receiving your first issue in 4-6 weeks

We apologize for this delay. Please let us know if you have any
questions regarding your order.
(Please have your order number ready)

Thank you for your time and we hope you will enjoy your magazine!

-So it seems like the problem was with Backpacker Magazine and not Tanga judging from this email

Viewing 8 posts - 26 through 33 (of 33 total)
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