Used Gear Shop Frustrating

I was getting errors also when browsing the sale pages. I think those few pages were getting hit pretty hard.

Luckily I was at work so I had the time to sit and score a pair of the Cocoon pants for the $25:)

There were a few other items I would have liked but I kept getting the errors so I gave up when I safely had the pants in my cart.

I clicked on a few dozen items in Used Gear, and found 100% of them out of stock. Great idea, but the site clearly needs a major overhaul.

Same here, I agree

Woah Woah Woah…you get a weekly news emails? I get emails announcing big sales, but what's the deal with this weekly newsletter?

Andrew, sign up on homepage.

ohhh…I was looking to sign up in my profile. Thanks John!

Most of the items in the used gear section were one of a kind and had sold early this morning. Only the earliest birds got those worms.

my insomnia paid off big time last night, I think I scored at the used sale. Definitely buggy, I was hard pressed to find my way back to the sale from my shopping cart or the item description several times, almost left flagging tied to the urls I passed… but I got some deals. And because my first insomnia visit was to eBay, I may have some things to sell, once I decide which new purchase I like best. Stay tuned.

I'm curious to know about the quality of the items received. I hope that people will post any issues that the items have. Of course, I would hope the items do have some differences from the final product in cases where they are samples and the like. I'm curious to know what the difference is though.

I am in the same boat Elizabeth, I am up bright and early on the east coast and in the office. I scored a BMW Cocoon pullover for $25.

I agree with Jane for the most part. I experienced major frustration after a moment of false elation when I thought I might get a coveted cocoon for 25$ – which would save me both discomfort and money.

My major concern is from people like (potentially, to be fair) Elizabeth, posting above. Hoarding from a sale and then reselling is really an unpleasant thing to do, in my humble opinion. (Especially when quantities are so clearly limited.)

I can only hope that the other persons who took advantage of these incredible deals were indeed purchasing things that they truly need and can use, and that they truly cannot afford to pay full price for them – because surely there are those of us for whom both of those conditions apply.

Otherwise, I suppose I have learned a lesson and will try to sign up for the aforementioned newsletter!

I wouldn't be surprised if some of these items show up in the gear swap. I'm usually hesitant to buy clothing on line due to fit, and the Cocoon products seem to have even more issues with them. For $25 I was willing to take the chance that I wasn't willing to take for ~$160 on a cocoon pullover. There wasn't alot of detail on the quality, but one man's garbage…

Weird that they didn't put it on eBay, to make more money/save effort/give westerners a chance to pay a little extra to get something they're really keen on.

Hey guys!
The sale went up at midnight, so folks that live internationally or were up REALLY early truly scored. Error messages were due to the sheer volume of people scouring for deals. There was one of any given thing, which is why everything showed as out of stock. We got that filtered down as soon as we could this morning, but the response slammed us. We can only be SO amazing, right?

Hope those that scored enjoy their deals…and I'm sorry for any frustration. Have a good one!
Kind regards,
Addie

If anyone picked up a mens Golite Ether Wind Shirt in either a large or medium, and don't need it after all, Please email me at rod@globe-xplorer.com. I can pay promptly via PayPal or any other means.

Thanks!

Thanks for your explainations Sam and Addie. That helps alleviate the frustration somewhat.

Yes, I had hopes of scoring a cocoon hoody or a sil tarp within my budget but I'll live without them. Now that you've seen the power of ads in your newsletter (at least you know they're effective, eh?) I have confidence you'll be more prepared next time.

Might I suggest the next notice have a start time announced and delayed long enough to give everyone a fair shot at the gear? If not, I guess I'll have to set my alarm for midnight on Tuesday nights from now on…. :-)

I was at work early and was pumped to have scored a cocoon hoody, pants, and quilt for $125…. But I just received the email to let me know I'd only be recieving the pants. Definitely frustrating, still a good deal on the pants but I was just looking forward to a whole new sleep system.

That said, thanks for the deal BPL, I'm looking forward to the next string of used gear and a more fluid process… Medium cocoon pants anyone?

If BPL allowed you to buy those products, they should ante up and send them.

That's good customer service.

Thats a thought…especially considering my card was already charged and now has to be refunded. I understand the overwhelming response they must have recieved, its unreasonable to ask for $400+ of new gear for the $100 inconvenience.

Maybe the next time around they can give some preference to all the folks that were in my position this time (paying for gear that didn't exist).

Being international in Australia, I recieved the newsletter email at about 5pm here (perfect timing). I went straight in an I think I probably had my pick of everything.

So luckily I also walked away with a cocoon hoody, pants, 180 quilt, and also a possum down beanie…I feel a bit bad for taking some of the great deals…but hey, I'm a bum student, and I pay more than you guys for postage…and they are four things that will really help me get alot lighter.

I promise to let everyone know what they are like…from memory I think they were all listed as "sample", whatever that means…likely that the arms and legs are way too short or long…

So YOU'RE the one who got the 180 quilt I've been wanting. I think I was on right after you as I also got a hoody and pants, but with a 90 quilt. $100 for all 3. Let me know if you change your mind about the 180. I'd be interested in buying or trading for it. Getting online before work has finally paid off.
Thanks BPL!