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Zoleo Mandatory Update…woes. GRUMPY
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Home › Forums › Gear Forums › Gear (General) › Zoleo Mandatory Update…woes. GRUMPY
- This topic has 2 replies, 2 voices, and was last updated 1 year, 5 months ago by John “Jay” Menna.
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Oct 26, 2022 at 10:44 am #3762906
Got an email from Zoleo this morning. Its says:
ZOLEO App Version 4.1.5 contains a mandatory update for your ZOLEO device. Failing to complete the update will result in your ZOLEO device disconnecting from the app. If this occurs, the functionality of your ZOLEO will be limited to its built-in SOS and Check-in buttons until the software update is completed.
The update is quick and easy to complete. Please be sure to update to the new version when it becomes available. We’ll send a reminder on November 2nd — including how to complete the update.I’m 3 weeks trail starting Friday early AM.
Dear Zoleo. Not good.
Oct 26, 2022 at 10:48 am #3762907So don’t update the app or just update before friday. What’s the issue?
Oct 26, 2022 at 11:22 am #3762908Updated. Just after I posted this: Zoleo tech called me back. Its a matter of a poorly worded email.
Im told that the only way to limit the Zoleos functionality is to update the phone app but fail to update the firmware on the Zoleo.
Since the APP contains the firmware update, the only thing you can do wring it to install the app and tell it to NOT update the firmware when prompted.
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