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[RESOLVED] Recent forum posts taking 25-30 seconds


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Home Forums Administration & Support Website Bug Reports [RESOLVED] Recent forum posts taking 25-30 seconds

Viewing 6 posts - 26 through 31 (of 31 total)
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  • #3845376
    JCH
    BPL Member

    @pastyj-2-2

    Not complaining, just offering my observations…

    Slowly but surely, refreshing the “recent topic” thread is taking longer.  Now about 5 sec or more (started out several days ago at 2-3 seconds reliably.  Since then refresh times have not wavered up and down, but instead appear to be slowly and steadily increasing.  All times of the day.

    #3845377
    Ryan Jordan
    Admin

    @ryan

    Locale: Central Rockies

    @JCH – can you make a screen recording (Loom is ideal) of this exact action and submit it to our helpdesk (helpdesk@backpackinglight.com)? Please include your browser type, time and date of recording. We can then match it to our logs for your user account and diagnose.

    #3845378
    Ryan Jordan
    Admin

    @ryan

    Locale: Central Rockies

    (This may be related to the edge-caching environment that we are working on right now – during this phase of testing, we do have page caching turned off on the site to collect some baseline data on the new server, so that may result in +1 to 2 added seconds on page load times for recent-forum-topics and forum post submissions.)

    #3845417
    JCH
    BPL Member

    @pastyj-2-2

    Ryan – let’s wait until your testing is completed and the system is in a “stable, final” state before we start trying to run down supposed performance issues.

    #3845447
    Ryan Jordan
    Admin

    @ryan

    Locale: Central Rockies

    @JCH Understood, but it should not be taking 5+ seconds, and if it is, then there’s something else going on that’s not related to our caching testing. We are monitoring an average here of < 2.1 sec since the server upgrade so far (that’s with page caching disabled); so 5+ sec is a pretty big disconnect.

    #3845460
    JCH
    BPL Member

    @pastyj-2-2

    More info…

    Simply refreshing the Recent Topics page takes less than 2 seconds. After posting a reply to a post, then using the browser’s Back button to return to the Recent Topics page the refresh takes close to 5 seconds.

    iOS 26.2, iPad Air, Safari, 8:20 am EST

Viewing 6 posts - 26 through 31 (of 31 total)
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