Hey Lisa,
I have the exact same issue with my EE Revelation as you described. I contacted EE in June 2023 year to ask about a refill, and I received this response:
“Unfortunately we can’t take on this request for a couple reasons one being that our production line is very precise and doesn’t have the time or space for this sort of a task and the other reason being that our production line is a sterile environment that can’t have old quilts in. My recommendation would be to give your quilt a good wash and then carefully redistribute the down. Here is a couple articles that also may help you:
https://support.enlightenedequipment.com/hc/en-us/articles/218674467-How-to-wash-and-store-your-quilt
https://support.enlightenedequipment.com/hc/en-us/articles/115000806887-How-to-redistribute-down-and-restore-loft
“If you have tried everything in these article and you still are sleeping cold this may just be due to the fact that your quilt is 8 years old which is a long time for a quilt to last, it may just be time to retire this quilt or only use it for very warm weather. If you have any further questions or concerns please feel free to reach out as I would be happy to help you out!”
So, I washed my quilt and, although it did loft up a bit, the down still migrates along the baffle tubes such that there is no fill at all in some areas.
Given that, I was planning to contact Rainy Pass today but thought I’d check here first to see if anyone at BPL had heard of Rainy Pass.
Anyway, what I read in this thread this morning is very discouraging. As it stands, I have a 50F EE quilt that I can’t even use below 70F in my own house since the down migrates so badly, making the baffles empty.
In any case, have you or has anyone else on this thread found a reasonable solution to salvage an otherwise good product like this?
As an aside, back in the fall, I sent my 20-year old Ultralite back to WM for overfill and have yet to see a charge for that service appear on my credit card. I wonder if they would work on non-WM products (I doubt it)?