I recently received these replacement poles in the mail and am wondering if anyone else has had a similar experience or noticed similar things??? As follows:-
I purchased this set of replacement poles for my Soulo. I found that what is listed as having a ‘pre curved middle on short pole’ was actually as straight as an arrow! When I set the tent up with the new poles for the first time, as I was coaxing the middle pole into the fairly acute curve across the centre of the tent, I could hear the splintery crackling sound of the CF protesting. Is this how its meant to work??? Hilleberg’s aluminium middle poles which were supplied with the tent do in fact have a gentle curve..
The other thing I noticed is that the poles come with rubber / plastic grommets (or end caps) over the poles tips. When placed inside the pole sleeve of the Hilleberg they seem to grip and become quite tricky to remove… Like a full two handed 60second operation per end. Sounds crazy right?? Will simply removing them shorten the life of the poles or expose them to unnecessary wear??
Lastly it took 12 weeks and 5 follow up emails from time of purchase (payment made in full) to receiving the poles. When Fibreplex bothered to answer my emails I was told that they were very busy with larger orders and I would be next. Then 5 weeks later I had to follow up again. They even sent the poles to my old address even though I emailed informing them of the change and they acknowledged this in reply but reverted back to the old address when they shipped… As a result the poles to a scenic 5000km detour.
All told I’m pretty disappointed. However the poles are very light but do feel kind of fragile..
Anyone have the same experience??
Thanks a bunch,
Lawrie




