I have been having some problems with the BPL software for a few months now, and I need some help.
- I am not being notified when someone posts in any of my “watched threads’ (now called ‘Favorites’).
- I am not notified when someone sends me a PM.
- I don’t receive the “MLife” (Unlimited) e-mails.
Also, I recently was declassified – instead of being an “Unlimited” member (I used to be an MLife guy), I was changed to be a “Spectator.” So that must have meant that I could watch but not play. That was indeed the case, as I could read your posts, but I couldn’t respond to them, nor could I start a new thread.
I contacted Support about this and two different CS people said they would look into it, and that it should be an easy problem to solve. Well, the changed me back to an Unlimited member, and I could do posts and new threads again. But the 3 issues above weren’t resolved. Ryan even chimed in to suggest some things. He said that no e-mails could be sent to me, since I had apparently reported to AOL that they were spam and they blocked any e-mails from BPL. ( I didn’t report anything like that to AOL).
Do any of you have a clue as to what I can do, since BPL isn’t too helpful in solving my issues?
