Hi everyone,
This is Andrew, an associate with Kahtoola. I wanted to join the conversation and hopefully shed some light on a few of the comments I’ve read above regarding the quality of our MICROspikes.
In 2015, we released an updated version of our MICROspikes featuring a lower profile TPE elastomer harness. Through a series of lab and field tests, we found that the new design, despite being lighter and less bulky, proved to be stronger and more durable than any previous versions. However, last season some users discovered a limited quality issue that arose temporarily in the molding process that caused the elastomer band to snap when being stretched over the shoe. These isolated instances were very misleading as they led some to believe the newer design breaks more easily, which is not the case. Immediately, we began retesting every single pair of MICROspikes before they were shipped so we could discover any defects not caught during production. We also reinforced the eyelets with durable TPU inserts (which allows the elastomer harness to be lighter and stronger) as we recognized this connection point as a spot where tearing often occurred. At this time, this issue has been sorted out and we have since changed our production process to eliminate any possibility of it arising again.
In regards to the comments made about our MICROspikes migrating, the sizing is sometimes dependent on the profile (shape and volume) of the running shoe or hiking boot. For example, medium and large MICROspikes can both fit a U.S. women’s size 10, but depending on the profile, you would either size up or down, respectively. As Todd T commented, if they are sized too big, it is possible for them to migrate.
As an outdoor company and industry leaders in outdoor traction who take the design of our products seriously, we regularly test and stand behind the quality our products to the point that we don’t ever want you to have to use our warranty. And should one of our products fail, we will always replace anything that doesn’t hold up during use. If you have any further questions or concerns, please feel free to ask and I will respond accordingly. You can also reach out to us at info@kahtoola.com.
For those interested in a deeper look at this issue, we do have a video (below) that shows the design and testing of MICROspikes and NANOspikes. It compares the older and newer MICROspikes designs side by side and clarifies the advantages of the new design, especially for those users who had a new pair break and were feeling nostalgic for the older, bulkier design. https://youtu.be/BdbjXV_hUBA
Sincerely,
Andrew
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