[Resolved] Keep getting emails about threads I’m not subscribed to!

[Mole J]

BPL has recently started sending me emails about replies to threads that I’m not subscribed to (I never subscribe to any threads).  When I check the threads to see if I’ve inadvertently checked the subscribe button by mistake, it shows me as not subscribed!

🤷

[Matthew / BPL]

Hmm. That’s not happening to me. Two thoughts:

1. Is it happening to anyone else?
2. How many threads using it happening in? Just a couple or tons?
3. Maybe send me a couple links to threads via PM. Even better, copy/paste the link from the email and PM that to me.

[JCH]

I have not experienced anomalies in thread subscription.  While I rarely subscribe to threads, when I do the notifications start and stop per my settings.

[Mole J]

Well it’s happening to me.

Three times in the last week or so. Not happened before.

Only one was a thread I’ve even read, so on the other 2 I can’t have inadvertently ticked the notify box as I’ve not even been aware of each thread before I got the email!

I’ll pm you links, but from what I can see they are just the address of the thread in question each time, nothing strange.

 

Edit. PM sent.

[Mole J]

Another unsolicited email today. A notification about the Trans Bhutan trail post. Weird.

 

 

I DMed Matthew K moderator, as requested some days ago. but no response.

 

 

 

[Matthew / BPL]

Hey Mole. I do not have any PMs from you. I got a message from another user sharing that they had the same issue. I responded to that user.

I will send you a PM in 3, 2, 1…

[Matthew / BPL]

Is it possible you have accidentally clicked Subscribe in these threads? Look at the top of one of the threads in question and does it say Subscribe or Unsubscribe at the top?

[Mole J]

Matthew. It is not possible.

These are notifications about threads I’ve never looked at, and I’m getting the emails about threads that often didn’t even exist when I last visited BPL.

Since our last email conversation I’ve had 2 more.  Checking the times the notification emails are sent against the Forum post time, it’s  sometimes within 1 minute of posting! So probably sent before anyone other than the OP has even viewed the thread.

 

It’s definitely a bug.

[Matthew / BPL]

The bug has been logged in our bug tracking system.

[Mole J]

2 more today.

[Matthew / BPL]

I’m going to close this thread. The issue is logged and hopefully will get fixed soon than later. Please PM me any new information.

[Matthew / BPL]

Issue resolved. It turns out that a member can be subscribed to a forum (like General Lightweight Backpacking Discussion) and get notifications to anything that happens in that forum.

[Author]

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