Topic

Help regarding Ruta Locura fault

Viewing 10 posts - 1 through 10 (of 10 total)
Tony Hobbs BPL Member
PostedNov 1, 2023 at 1:12 pm

Hello, Does anyone know Josh at Ruta Locura?  I recently bought a pole with a screw thread to extend it a bit and the screw thread is broken (it’s effectively new still only a month or three old and only used a few times).  I have emailed him three times in two weeks (it took awhile to get back on here – I first joined in 2011 and have lifetime basic membership) plus time taken to get access here, and no reply from him.  Is he ok?  Does anyone know him?  Can anyone assist?

Tony Hobbs BPL Member
PostedNov 1, 2023 at 2:32 pm

I’m in UK…. I guess, but I’d prefer to know he still around…. or the pole tip could be lost and I’d be even worse off..

Russ W BPL Member
PostedNov 1, 2023 at 5:11 pm

I can absolutely respond to this. As a user, purchaser, etc., over the past few years I have actually called Josh on the web number provided…  and Josh (actual human), picked up the phone and talked to me and fixed everything and all. Multiple occasions.

Any problem I ever had with a pole, etc., he was fantastic. I thought I was probably a PITA to him but was astounded with his personal response and attention.

I’m hoping this may be some sort of time differential problem in your situation. He’s been nothing but beyond stellar for me.

Give him a call. Hope all is well.

Alex Wallace BPL Member
PostedNov 2, 2023 at 11:24 am

My experience with Ruta Locura/Ti Goat has been similar to Russ’s, so I doubt you’re being intentionally ignored. Your post seems to indicate that you may have tried contacting him via BPL’s private messenger. If that is correct, it’s likely the problem. Try contacting them directly using the email address and/or phone number listed on their website: https://rutalocura.com/?page_id=6025

Good luck!

Tony Hobbs BPL Member
PostedNov 2, 2023 at 1:00 pm

801-645-2635

Is that the number it’s not going through from UK obviously additional 0011

It’s on website.

I emailed as have that at ruta_locura@yahoo.com

I agree he has always answered and been very very helpful and efficient.   This a bit concerning….

 

I’ll try the message thing on website too.

 

Can you ping him a message and say Tony Hobbs in uk trying to reach him  :)

Tony Hobbs BPL Member
PostedNov 2, 2023 at 1:02 pm

I notice on website email different

I’ll try the one on website….

Nick C BPL Member
PostedNov 4, 2023 at 2:15 am

Try 001 or +1 then the US area code and number, 0011 might have been a typo.

PostedNov 4, 2023 at 12:05 pm

I’m not sure if he’s a hunter or not, but it is hunting season here in the West and it does tend to absorb a lot of guys time.

Tony Hobbs BPL Member
PostedNov 4, 2023 at 3:03 pm

Left a voice message

Yeah I think I added two ones by mistake 😅  one one is enough ie 001…. thanks guys … let’s see if he finds my emails lol I even said in voice mail I’d been asking here 😅

Viewing 10 posts - 1 through 10 (of 10 total)
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