Topic

GaiaGPS releasing private user data in the ‘Public Tracks’ overlay?

Viewing 15 posts - 1 through 15 (of 15 total)
PostedSep 10, 2025 at 11:35 am

I have always set all of my data to private in GaiaGPS. I have had an account for at least 12 years and paid subscription for much of that time. A software update about a year ago quietly overrode my default settings and turned all subsequent recorded tracks to public. I thought this was utterly disgusting of them to do, but I went back into the settings and corrected the issue, and changed the tracks that had been made public to private.

Now, I see that tracks that I recorded last summer and I know were set to private suddenly appear a year later under a different user account name. I know these are my tracks, because they are in a very remote and obscure location in Alaska and even continue to use the exact names that I gave them. I cannot believe they simply hand out private data like this. It’s not just me; is also happening to many of my friends who value the privacy of their backcountry travels because they are accessing things like ‘secret’ hunting spots. I doubt we all mysteriously got hacked at the same time or that this is still a hangover from the app update that overrode the user’s privacy settings.

We are all going to cancel our subscriptions unless this is fixed immediately and permanently. I find this app behavior utterly loathsome and unethical. Them changing the users’ privacy settings last year was bad enough. Their statements about valuing user data privacy I find laughable. Attached is a screenshot of a track that I know is mine but somehow has been made public under a pseudonym about a year after I recorded it.

So, question: anyone else here have their data set to private but it somehow still leaks out under different account names? To determine this you will probably need to have recorded a private track in an obscure area with essentially no public tracks (not hard to do here in Alaska). If you find a public track that matches your private route (and even uses the original name), then Gaia punk’d you too.

Megan W BPL Member
PostedSep 10, 2025 at 9:24 pm

I just checked. My settings have been changed to public sharing, and I can’t change them back. I have sent Support a message.

Dan BPL Member
PostedSep 11, 2025 at 10:15 am

This is really terrible. I hope they didn’t sneak something into the fine print of the T&C.

PostedSep 11, 2025 at 11:46 am

When I complained about the app behavior to Gaia last year, they responded in part by saying, “Once you have accepted the privacy modal, your default setting will be PUBLIC. The privacy of your previously recorded tracks will retain their prior privacy settings but any new tracks will revert to public unless you change your privacy settings.” By ‘privacy modal’ I think they mean the T&Cs. So when you allowed the app to be updated to the new version, it changed the default privacy setting to public. How completely gross is that? And despite having changed it back to private my tracks and those of my friends are still leaking out.

JCH BPL Member
PostedSep 11, 2025 at 2:22 pm

It takes years to build trust, but only moments to loose it.  Bye bye Gaia.

PostedSep 12, 2025 at 8:20 pm

What’s odd is if you search Gaia for WiseRiver you do see a whole lot of WiseRiverXXXX. Wiseriver with 4 digits following seeming to indicate these profiles were “generated” possibly and not “created”. There also seemed to be a trend where multiple tracks were uploaded to these profiles at the same time, perhaps when a user didn’t know their settings changed and happened to sync on that day. One theory would be that instead of deleting the tracks as they should when someone toggles back to private they are assigning them to one of these generated profiles…

Herman BPL Member
PostedOct 10, 2025 at 12:19 pm

I had resubscribed this year but am moving full time to OnX. This is not acceptable but the downloading of maps/detail on Gaia was what sent me to OnX. They took forever and some are still loading weeks later. Unacceptable. Not sure when Outside took ownership but this app was a lot better 5 years ago.

Brad W BPL Member
PostedOct 31, 2025 at 12:18 pm

It’s horrible. Reality is there is more money in mining users data than almost anything else. Almost all apps mine data. What may have happened to you Philip is while the track was public, someone exported it and uploaded it to their account, which is public. Basically saved your good intel.

Megan W BPL Member
PostedOct 31, 2025 at 4:53 pm

With me, my Gaia settings had been switched to public. However, the reason I couldn’t switch it to private was the app had stopped syncing with Gaia-cloud. I tried lots of things- in the end shut down the app (after emailing all track data to myself, because it gets wiped). Then started over.

Then I could switch to private. I will check it frequently from now on.

Dave @ Oware BPL Member
PostedNov 1, 2025 at 7:31 am

I’m switching to Caltopo. Truckee local developed. Lots of options for subscriptions starting with free.

Now to figure out how to download my waypoints from Gaia.

 

Lucas K BPL Member
PostedNov 2, 2025 at 7:17 pm

Thanks for the heads up. Just checked mine and it was switched to public. I have been a subscriber for years and have always had it set on private. Change is in the air

Brad W BPL Member
PostedNov 4, 2025 at 12:03 pm

I use Caltopo for all route planning. Note-it’s easy to set your Caltopo maps/tracks/routes to public as well. Had a friend leave his very sensitive maps on public by accident. We should all pay special attention to this regardless of what app/website we are using.

PostedNov 6, 2025 at 11:43 am

Over the years I have tried lots of different GPS apps for iOS. Gaia, CalTopo, Fatmaps, OnX, Goat Maps, and probably a few I am forgetting. I settled on Gaia for a few reasons, but was pretty nervous about what would happen once Outside bought them. Viewing users (paid users, mind you) as a means of data extraction was one of our fears. Sure enough, here we are. Just another platform being ruined [edit – mk].

I have been using OnX for a few months and like the app rather a lot. Like most of these apps, the interface and layout are pretty intuitive, and some aspects are more feature rich than Gaia like the ability to set track and route styles (e.g., line weight, dashed vs solid, etc) and downloading map layers is very straightforward with no map tile limits. I tried Goat Maps for a while and it seemed like a great app, but they limit offline satellite imagery to 19 meters per pixel, which is far too low a resolution for my use.

Anyway, screw Gaia. I’m going with OnX for now.

Dave @ Oware BPL Member
PostedNov 6, 2025 at 12:21 pm

My worst experience with GAIA was on a backcountry climbing trip. They updated the version without telling. At the trail head (out of cell service) I discovered all maps including my downloaded maps and waypoints were unavailable to use. Instead of a 12 hour approach and climb it turned into a 24 hour trip.

Jerry Adams BPL Member
PostedNov 6, 2025 at 1:29 pm

Yeah, that happened to me, all my maps were gone.  There was still a very low res version that had just roads.

Fortunately, it was on a trip that I knew, so it didn’t matter

It would be a pain to transfer saved tracks to another app.  I like saved tracks because I usually go somewhere I’ve been before

Viewing 15 posts - 1 through 15 (of 15 total)
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