Fixing delaminated Exped pillow?

I had this happen and I fixed it by buying a new pillow. I was mad at Exped and bought a different brand. I regret that decision.

I think I got probably 50 nights out of that pillow. How many did you get?

Hard to figure.  It’s been at least a year since I used it, maybe two.  But probably close to 50 for me too.

I wrote to Exped, but I’ll bet there is no way to fix it.  It seems like some sort of adhesive or tape is used, I can feel a strip hanging loose inside it.  And unfortunately it’s on the far side from the inflation holes.

It’s a hernia!

Mine delaminated too. Got an RA number from Exped USA then returned the pillow to the provided address.  They immediately sent a replacement, no questions asked but it does require you to contact them via email first so they can issue the RA number.

okay, thanks!  I sent an email this morning, but since it’s a holiday I don’t expect to hear back for a bit.

Yeah, there’s no fixing that.  When my Exped ground pad delam’ed, I did an autopsy and found that nothing detached per se; the baffle literally tore down the middle.  FWIW.

Wow – they just sent me an RA number, no questions asked (I don’t even have my receipt any more).  They said they’d send me a new pillow; I don’t even have to send the old one back to them, just sent a picture of the pillow with the RA# in magic marker on the back and gave them the lot number.

That is excellent customer service, I’m really pleased.