Just one example, but my UL Winter blew apart on the first day of a pretty big winter snowshoe trip. All I did was blow it up and it was in my tent while I was outside making dinner, still not sure if I over inflated or if it was a manufacturing defect. I was able to patch it and and get me through the rest of the trip, although I found down everywhere for the next year :)
Exped immediately sent me a new one after seeing pics. In fact, their customer service was very good and left me with a great view of the company.
New one is going strong after a couple of years of heavy winter use.