BIAS hammock company still around?
Mar 30, 2021 at 9:47 pm #3707070Monty MontanaBPL Member
@tarasbulbaLocale: Rocky Mountains
Last year I tried to order a hammock from BIAS, paid my money, etc. and received an email stating that the order was being processed. After a few weeks without hearing anything I tried contacting them – both by phone and email – and everything went into a black hole. So after a couple of months I reported this as fraudulent business to the credit card company, eventually getting my money back, but not a word from the company. [edited – MK] Their hammocks were given a glowing revue by Doug Johnson and maybe they are pretty good, but the company not so much. Anyone have any experience with this outfit?Mar 31, 2021 at 5:18 am #3707082Kevin BabioneBPL Member
Your post makes me sad…I think I have four BIAS hammocks and one of their Nano Buginator bug nets. In my experience they’ve been great at customer service. I had a hammock where there were some small holes developing around the channel at the end (my weight exceeded their recommended weight limit for that hammock). I sent it back to them and they shortened the hammock and sent it back to me without charging me.
It was a “side” business – I know both of them had full-time jobs. I think I have one of their personal email addresses. I’ll reach out to them and will post if/when I hear back.
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