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Articles “…accessible to those with a Basic Membership” …. but not?


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Home Forums Administration & Support Website & Forum Support Articles “…accessible to those with a Basic Membership” …. but not?

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #3762380
    DriCamp
    BPL Member

    @dricamp-2

    Locale: California & Arizona Desert

    After joining as a basic member, I received email that says “I’ve put together a collection of reviews, skills, videos, and stories, accessible to Basic Members, so you can get an idea of the types of content we publish at Backpacking Light: View our Backpacking Light 101 Curated Collection. Enjoy these articles…”

    When I click the links, I get a paragraph of an article, which fades to “end of free preview,” and asks for an upgrade to Premium or Unlimited.

    Am I misunderstanding “accessible to Basic Members”?

    I am logged in when I attempt to access.

    #3762382
    DriCamp
    BPL Member

    @dricamp-2

    Locale: California & Arizona Desert

    This is that page that, if I understand the welcome message correctly, should have viewable articles for basic members:

    https://backpackinglight.com/backpacking-light-101-collection/?__s=dlh2n75frfmah1ug48hk&utm_source=drip&utm_medium=email&utm_campaign=Basic+Membership+News%2C+Articles+%26amp%3B+Info&utm_content=some+important+info+about+your+Basic+Membership+at+Backpacking+Light

    It looks like there are 17 articles that I can’t access.

    #3762469
    Matthew / BPL
    Moderator

    @matthewkphx

    Hey Dricamp. We are looking into this. We will get back to you.

    #3765671
    DriCamp
    BPL Member

    @dricamp-2

    Locale: California & Arizona Desert

    Any updates re: this? Thanks

    #3765675
    Dan
    BPL Member

    @dan-s

    Locale: Colorado

    Same for me. Interesting that nobody ever noticed this before.  :-)

    #3765676
    Mark J
    BPL Member

    @mrkjhn

    Seems like all the time running into that dead end. I just kind of gave up but glad someone is looking into it!!

    #3766074
    Matthew / BPL
    Moderator

    @matthewkphx

    I sent you a PM, Dricamp.

    #3766688
    DriCamp
    BPL Member

    @dricamp-2

    Locale: California & Arizona Desert

    Thanks for the update Matthew. After reading your PM, I think I’ll just wait until January and try again. Happy holidays, D.C.

    #3804283
    Sam Haraldson
    BPL Member

    @sharalds

    Locale: Gallatin Range

    I was trying to look at some very old articles in the “archives” section today but I can only view the “preview” and not the full article.  Not sure if this is the same issue that DriCamp was having a few years ago but I a resolution wasn’t shared here so thought I’d add my current issue.

    #3804306
    Matthew / BPL
    Moderator

    @matthewkphx

    PM incoming

Viewing 10 posts - 1 through 10 (of 10 total)
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