Make sure you tell them you need the shoes by a certain date. I contacted customer service on the 17th to return my defective shoes. The shipped the new shoes on the 19th and They are not scheduled to arrive until tomorrow the 25th. Unfourtunatly I needed the shoes yesterday for a 5 day trip I was planning this week. I am mad at myself because I thought that they would be able to deliver the shoes in 4 days not 8. Just goes to show that you should never assume anything.
