"I'm assuming they've mixed my order up with someone else's, no doubt I've got someone's Sycamore and they've got my Summerlite. It seems strange that they've got the length and bag type wrong, normally it would be just one thing.
Initially I sent an email without a reply, so I emailed them again and the response was, we will only pay shipping fee's within America, no doubt because it's gone through a shipping agent.
Not long after the first guy sent me an email, another guy got back to me wanting some more details so I'll respond to him when I get home from work in three hours time.
It should be as simple as you say but I don't think it's going to be in my favour, time will tell."
I wish you would post what company you ordered from… In my view it's completely unacceptable that the wrong bag was sent and all the freight is not being paid by this company. I'd be happy to contact them and point them to this thread as well. I would not "settle" for something I didn't order… in the long-term you'll most likely regret it. If you have to talk yourself into accepting the bag, there's a problem.