Last week I packed my 50 ltr pack full until it was about to explode for a winter hike across the Roan Highlands. (i.e. LOTS of down)
Monday I contacted ULA and talked to Chris about exactly what my needs are and what problems I have had with packs due to my body shape. After our discussion and his suggestions on Tuesday I requested a pretty custom cuben Circuit and told him I have another winter trip planned next weekend. My new ULA pack is shipping today! Too good to be true! These were what he said would be time consuming mods.
Every email I sent was answered in a few minutes and Chris never rushed through a phone call. The same goes for the guy from the shop that called me back to make sure he knew what I needed.
Your order has shipped. (Order#: 2003 placed on 2/11/2014)
Looking forward to lots of miles with my new ULA pack.
Thanks ULA, proud to carry your logo!
