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Login problems with Kindle tablet

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PostedFeb 4, 2014 at 5:18 am

Hi folks.
So I created my BPL account on my kindle fire tablet and read articles the first day I had it.

Now I can only login with my phone.
double tripple quadruple checked password.
logged in multiple times with phone.
Denied multiple times with tablet.

I am guessing the problem is that usernames are case sensitive? The username field in the tablet automatically lower cases everything every time.

Is this familiar to anyone? Obviously I am logged in right now so I do know the password.
Thanks
Billy

PostedFeb 4, 2014 at 6:10 am

Yes, the username field is case sensitive. Some folks have a problem because some browsers automatically capitalize the first word, and it won't allow them to login if their username wasn't capitalized when they set it up.

PostedFeb 4, 2014 at 2:13 pm

Thanks Doug, you helped me with my process of finding it was the browser. I had an all lowercase version of this username for a different site. The browser autocompleted it with the lowercsse version even though I did not select it. I just cleared all the saved passwords and Voila! Now then.. about that ultra high molecular weight polyethylene dental floss..

Viewing 3 posts - 1 through 3 (of 3 total)
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