So my gf and I picked up a pair of used Jetboils sols for dirt cheap. All the plastic bits on mine were broken except the lid which was fine by me. My gf's was ambiguously "not working" but we figured for the price it was still cheaper than buying a HX sol cup by itself, so worth the gamble.
Turns out here stove unit had the bottom threads stripped. The threads looked like the same design as the recall model but with out some of the specific iteration identifiers so was technically not eligible for the recall (at least based off the site's criteria).
Anyway we put it through the warranty process figuring it was worth a shot and the cost of shipping was minimal for us. A few weeks later we now have a brand new jetboil stove unit and two working systems!
I just wanted to post this since I know when the Sol Titanium came out Jetboil had some customer service "issues" that the community was none to pleased about. So maybe my experience was a lucky fluke or maybe they revamped their customer service department, but either way they've secured my word of mouth praise until I experience differently.
