Patagonia Nano Puff / R3 / Nano Puff Hybrid – North River Outfitter

That's a screaming deal on the Nano Puff Hybrid. I've been intrigued for a while, and decided to bite the bullet if only to wear around the house. I'm a fan of orange, though, so I might be in the minority here.

I went with the hybrid as well. Not a huge fan of the color combo, but for the price, I figured I would give it a try.

And they're gone.

Well time to scratch these bozos off the list of retailers I'll order from. I got in an order right away the day this sale went on and got this today:

Greetings from NRO,

Thank you for your recent order! Due to the unusually high order volume last Thursday/Friday our inventory system was overwhelmed and unable to maintain an accurate count, and the item you selected has sold out. We are terribly sorry for any inconvenience this caused. Please note your credit card has not been charged, and your order has been cancelled.

Best,
NRO

…if they sell out of the item before they can process your order they really can't do much else for you.

Here's exactly what they did:

They gave you a full refund, a professionally written apology and notified of this in a reasonably quick time span (remember, this happened over the weekend and they likely didn't have staff around to pack/process orders).

It stinks that you got an order in and it didn't go through but I honestly don't see what they did wrong here.

Amazon, the biggest online store in the world, did the same thing to me last week. I bought a keyboard for my computer and it initially told me I would receive it in 2-3 days. The next day I found out that it was back ordered and it would be 2 weeks…point being, if Amazon can't get it right it's going to be a miracle for anybody else to.

I really am sorry that this didn't work out for you but I just don't think it warrants a boycott…just my opinion