I had to struggle to find Prolite leak, which would be same as Neo-Air
Tried water and soap but couldn't find anything
Submerged in pool, didn't see anything. It's hard to get it to stay under water. You have to push one section of mattress at a time. Pushing it underwater will also produce pressure inside forcing air out the hole. Finally, I found a stream of bubbles coming out.
I don't think you have to worry about water leaking in, the air pressure inside keeps water out.
Then, when I found approximate location, I took it out and used soapy water. A bubble formed and gradually got bigger. Then I marked where the hole was, dried it off, and patched it.
Once I had a mattress that got a leak at the seam. I don't think that would be repairable. Maybe you could heat seal with iron.
I've heard about leaks of valve area. You can buy a replacement valve which might work.