Sep 17, 2012 at 12:35 am #1294146
Many customers reported reliability problem connected with the wear of the sole in FSN 95. However, my case is just shockingly bizarre – during the 1st day of the trekking in French Alps the sole of the left boot started to degrade in the heel area and next morning the whole sole totally collapsed. During the day the right boot also collapsed, so I had to descend almost barefoot in emergency conditions. I tried to address this problem (total physical degradation of the both soles within 2 days of trekking) to Asolo, but my detailed report (with attached quality photos of the problematic areas) was unanswered, which means that the customer support in the company is just absent!
I am shocked by the company inability to react as much as by the quality of the boots (the piece of extreme sport goods, which we expect to be extremely reliable, as we put our security and even life on the bet when we are in the mountains)Sep 17, 2012 at 8:02 am #1912914
@socal-nomadLocale: North San Diego county
I thought I was the only one this happened to I had two pairs of Asolo boots self distruct.
The first on was their popular mid weight brown boot I was backpacking at Joshua tree national forest and the temperature was only 85 degrees, The sole of the boot the glue soften while hiking and it started flapping like a dog tongue and sand was getting in the soft glue. I chucked the boots in the garbage can and wore my flip flops for the drive home.
The second boot to bite the dust was a $250.00 pair of the Asolo expedition boots with the pulley eyelets. I stored them in dry place for about a year put them on in my house and the mid sole completely crumbled to dust.
I switched to Lowa and Vasque boots after that i was done with Asolo boots.
TerrySep 17, 2012 at 9:21 am #1912934
sorry to hear that. I have had a pair of expedition boots for years that I hardly use anymore after I learned to use lighter boots but that pair of boots were pretty indestructable. sorry to hear that they have lost their way.Sep 17, 2012 at 11:10 am #1912976
My brother had it happen a couple of years ago and then this year a friend had it happen. Both were during hiking trips. I have also seen comments about this on the REI web site and others. It would appear that the sole is not properly being glued together. It probably can be repaired with contact cement or possibly hot melt glue.Sep 17, 2012 at 11:15 am #1912978
@b-g-2-2Locale: Silicon Valley
Barge Cement used to be the standard glue to hold together boot soles.
Sometimes a user will have boots like that get wet. Then they dry the boots with some heat. Get a little too much heat, and the whole thing degrades. With some boots, it almost seems like the sealers degrade from water and heat.
I'm sure that some boot factory lets its process slip once in a while.
I would just change brands and chalk it up to Lessons Learned.
–B.G.–Sep 17, 2012 at 12:32 pm #1912995
I have been wearing Asolo boots for over 15 yrs and I have never had that problem on any on them.Sep 17, 2012 at 1:32 pm #1913018
Jeffs ElevenBPL Member
Are these newer boots? My wife, nor I, have ever had probs with Asolo. But ours are older.Sep 17, 2012 at 1:59 pm #1913029
Kathy A HandysideBPL Member
@earlymusicusLocale: Southeastern Michigan
I bought my Asolo boots back in the 80s, have used them so much and they show almost no wear. They've held up fantastically.
It's sad to see so many formerly good quality product manufacturers going the way of "cheap labor in poor countries". They may save on labor costs but if their products fall apart, who is going to buy them? How will that save them money? They will end up going out of business.Sep 17, 2012 at 2:30 pm #1913039
I don't own any Asolos…but…I had the same thing happen to a pair of Berghaus GTX lows I picked up in the UK…granted, they were about 10 years old.
They gave up the ghost while hiking from the GC North Rim this summer. It was a hot day and the trail is rather sandy. I flapped my way back to the top (day hike), flipping sand the whole way…not fun.
One of these days I'm going to attempt to barge cement them for the heck of it…
-Mark in St. LouisSep 17, 2012 at 3:42 pm #1913075
To: Eddy Walker
That's why I was so shocked and caught unawared! I was 100% sure in the quality of such brand as Asolo. Even more surprised and humiliated was I when I reported the problem to the company and was accused in falsification of the evidences (((. What's the world coming to …Sep 17, 2012 at 8:35 pm #1913172
eric chanBPL Member
Even more surprised and humiliated was I when I reported the problem to the company and was accused in falsification of the evidences
thats why i buy from mec/rei/backcountry, etc … or from manufacturers known for their no questions asked warranties …
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