
Many customers reported reliability problem connected with the wear of the sole in FSN 95. However, my case is just shockingly bizarre – during the 1st day of the trekking in French Alps the sole of the left boot started to degrade in the heel area and next morning the whole sole totally collapsed. During the day the right boot also collapsed, so I had to descend almost barefoot in emergency conditions. I tried to address this problem (total physical degradation of the both soles within 2 days of trekking) to Asolo, but my detailed report (with attached quality photos of the problematic areas) was unanswered, which means that the customer support in the company is just absent!
I am shocked by the company inability to react as much as by the quality of the boots (the piece of extreme sport goods, which we expect to be extremely reliable, as we put our security and even life on the bet when we are in the mountains)


