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[email protected]


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  • #1291591
    Ole Saether
    BPL Member

    @osaether

    Locale: Norway

    Is the address [email protected] monitored? I sent an e-mail to that address ten days ago and a reminder three days ago. No answer yet.

    #1891696
    Bob Bankhead
    BPL Member

    @wandering_bob

    Locale: Oregon, USA

    Good question.

    Addie used to be really good about monitoring it, assigning support numbers, and following up, but she's gone. Ryan supposedly said he and Stephanie were now handling all thing BPL.

    Still, tht's a long time to not get any response. I'd suggest not holding your breath while you wait.

    #1891697
    Greg Mihalik
    Spectator

    @greg23

    Locale: Colorado

    I suggest using "Help" at the upper right. Then click on the My Support link.

    Although it is "gear oriented" I have used for all sorts of administrative things.

    #1891737
     
    BPL Member

    @rememberthelorax

    Hey Ole,

    I think it just takes a while these days, especially with Addie out for maternity leave.

    I opened a ticket on June 14th, it got responded to by Ryan on the 20th, I responded with an hour or so, and it has still not been updated.

    (not complaining, it is a minor issue, just sharing to give you an example of time-frames)

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