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Is anyone home @ Tarptent?


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Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #1222079
    Michael Mathisen
    Member

    @mathix

    Locale: Oregon

    I have been trying to contact Tarptent via email for the last 3 weeks. Has anyone contacted them lately, or is having the same problem as me?

    #1380337
    Mark Roberts
    Member

    @antibush

    Locale: Midwest

    I've had the same problem. I think Henry recently moved his business to a new city.

    #1380345
    Michael Mathisen
    Member

    @mathix

    Locale: Oregon

    I sent my Tarptent Virga in to have a floor installed about a month ago and haven't heard anything since. Thats pretty unusual. There normal response time is like an hour. But if they are still getting situated in a place I can understand the delay. I just hope my tarptent isn't floating around in limbo!

    #1380347
    Adam Rothermich
    BPL Member

    @aroth87

    Locale: Missouri Ozarks

    I do remember hearing that Henry was moving to a new facility awhile back, but I don't know when he was planning on being situated again. I don't think Henry would leave you hanging like that if he could help it.

    Adam

    #1380350
    Tim Cheek
    BPL Member

    @hikerfan4sure

    I traded emails with Henry.

    #1380351
    Michael Mathisen
    Member

    @mathix

    Locale: Oregon

    Maybe it's my emails that are in limbo?

    #1380365
    Mark Verber
    BPL Member

    @verber

    Locale: San Francisco Bay Area

    Henry / tarptent tends to be extremely responsive. As others have noted Henry has been prepping to move his house and design studio for the last month. A few weeks ago his house was about half boxed up. That's a hard state to be in and still keep on top of everything. I think this is the week that he is moving, but I might be off by a week. To complicate matters, the person who has been helping him with the office is also moving. So things have been a bit crazy. If you haven't heard from him, your mail might have gotten misplaced in the shuffle. It wouldn't hurt to drop him a second message just in case the first got misplaced.

    –Mark

    #1380379
    Franco Darioli
    Spectator

    @franco

    Locale: Gauche, CU.

    Hi
    Henry is indeed in the middle of transferring the family and business to "slightly" larger premises in Nevada City. Give him some time because this does not happen overnight. The good point is that the weather there might give him some inspiration to design a winter/alpine tent…
    Franco
    Not that Mark's comments needed any validation from me , this was only for the new ones here

    #1380463
    Henry Shires / Tarptent
    BPL Member

    @07100

    Locale: Upper Sierra Foothills - Gold Rush Country

    Hi all,

    1,000 apologies for begin AWOL. We moved last week and it was crazy for the weeks prior to the move (and now a week post move). It took several days after arriving to even get communications up and running here–long story involving a large cable conglomerate–and the week-long snow/rain storm here knocked out power a few times. The good news is that the sun is trying to peek out today, there's a foot of snow on the ground, the driveway is plowed, and we're shipping again. I'm working on all the backlogged e-mails/phone calls/repairs/orders etc. and we'll be in much better shape in a few days.

    3 weeks 'til Spring!

    -H

    #1380477
    d k
    BPL Member

    @dkramalc

    Well, that's what I get for stalling on making a date to come over to Redwood City and view the Double Rainbow!!! Now I'll just have to wait till I've paid my money to get one, I guess.

    #1380490
    Greyson Howard
    Member

    @greyhound

    Locale: Sierra Nevada

    Welcome to the mountains! I lived in Nevada City for about a year, it's a great place!

    #1380494
    Mark Verber
    BPL Member

    @verber

    Locale: San Francisco Bay Area

    Deborah.. there are numerous double rainbows in the bay area. I am sure if you ask nicely, someone around the area would be happy to show their's off to you. Of course, it won't be as good as Henry's guided tour. Alas, I will also miss Henry's presence… but he is in a better place now.

    #1380502
    d k
    BPL Member

    @dkramalc

    Thanks, Mark. I figured there would be no shortage of them around here if I asked.

    OK – who lives closest to San Leandro???? :)

    P.S. I am glad to hear that Henry has relocated to such a lovely area…

Viewing 13 posts - 1 through 13 (of 13 total)
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