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Smartwool Thermals

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PostedFeb 27, 2007 at 9:10 am

My advice when dealing with Dom's is to try to contact them and speak to someone before placing an order.

My past experience has been that I ordered an item indicated as in stock, but item was actually NOT in stock.

Item was placed on backorder for me.

Need to initiate communication periodically to get update on order status.

Item was never received. After two months I finally cancelled the order. Item was still listed as in stock on the Dom's webpage even after two months of being out of stock and also at time when i cancelled the backorder.

PostedFeb 27, 2007 at 9:45 am

I second pj's comment.

After a week of my order being on backorder, they cancelled it without telling me. I called them two weeks later, and they made me feel like an idiot.

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