I just received a GG Crown V.C. Long via mail today. I can't seem to get the shoulder straps to stay tight or under tension. The problem is on the webbing that goes from the bottom of the pack to the padding. You don't have to pull up on the Tension Lock to get the webbing to slide. Almost any amount of pull will let it slide through. Thinking it might be the webbing not being parallel to itself. I tested it by putting it on and reaching back and pulling on the pack trying to simulate weight. Same thing, the webbing loosened all the way to the sewn loop at the end. Am I missing something obvious here? Has anyone else had a similar issue.
-eric

