I've been let down badly by my Montane Venture jacket lately.
in July I re-treated it with nikwax, however within a few weeks of use (I'm on a long trip) water ceased to bead off meaningfully, meaning the outer fabric gets saturated quickly.
i guess this can be blamed on the nikwax or my re-treatment method (though I followed the instructions carefully).
However in even moderate rain, parts of the jacket start to wet-through in about 10 minutes. It's too fast and too wet to be explained by condensation on the inside.
I'm sure of this, because before starting this trip I tested the jacket standing in the shower and found this happening after a few minutes (being about to depart I had no time to send
a few days ago I was caught in a heavy 90-minute downpour.
attached is a picture of the jacket about 14 hours after the event, still wet. It can be seen that the hood and the base of the neck in particular are soaked through, a situation which as mentioned happens quickly in even moderate rain.
the item back to montane).
That day I was soaked to the skin (through a fleece and wool baselayer).
Other times this past fortnight, I've had to use the jacket for a day outside in near-constant light to moderate rain, and I've found consistently that my mid and base layers are soon absorbing water from the hardshell.
The result is that I've been having on-off colds and feeling drained, the very result that buying an expensive hardshell was supposed to avoid.
I researched the item and the brand carefully before buying and purchased from a reputable supplier. Am I expecting too much from the jacket, or should I be emailing montane?

