Anyone Get The “Exit Survey”?

I got one too, but I was never a subscriber to the "print" magazine, but did not renew my "premium" on line membership. I think it was talking about the on line membership and not the print subscription.

I got one, but I've only ever had an online membership, and that membership has never expired… I'm guessing it went out to everyone on their mailing list… ?

They mean the online "magazine". It went probably to all who have not renewed their online membership. I will send in my survey soon, when I get a chance one evening.

Hey all –

Two comments. First, the survey was sent to the wrong mailing list, so it included a number of current subscribers – that's our fault. It was meant to go to expired premium members – aka former online members – to help us get feedback on how to make BPL a better membership experience.

Second, it was not meant to apply to the print magazine, only to the online magazine/membership. If that wasn't clear, our apologies.

If you received the survey, but are still a member, we'd still love to hear your feedback.

Thanks,
Don

At least how I read the survey it didn't mention any difference between paper and online. Calling it a magazine is not clear if asking about online membership! Asking why a person canceled their subscription is even more confusing……

It was not a bad survey, just not well written.
This was in the email received:
"Dear Backpacking Light former subscriber:

We'd like your input! In order for us to continually improve our magazine and service to our readers…"

That is where the confusion starts immediately – as the magazine is no longer there.