I just sold one down parka, and still have an older one.
Quality is as good as what I have owned from MEC (bush pilot, Northlite), Patagonia (DAS), FF (Helios) Integral Designs (PLQ) and Montbell (Alpine lite). I would definitely recommend the down jackets/parkas. As I said on another thread, the Mont Blanc in Dryloft they are currently selling for $200 is a steal. I would buy one if I didn't already have one (but older, unbaffled).
I have their down booties as well, quality is excellent.
I know their gore-tex bibs from 10 years ago lasts as well. But I don't have experience with anything newer than 5 years.
Some people complain about trying to return items. You'll have to google that. I liked the stuff, so I never returned anything.
I liked the old store better than the new one, even tho the location is slightly more convenient.