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Big Agnes Clearview Problem

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PostedSep 15, 2008 at 7:28 pm

I recently used a Big Agnes Clearview and encountered what I feel is a design or manufacturing flaw in the valve body.

The valve is seated in a plastic body that is bonded into the mattress. The edges taper to thin sections with sharp corners, quite capable of lacerating mattress material.

BA Valve2

I could have folded the valve over at some point and stretched/lacerated the body material over the corner, perhaps while packing, but I believe it happened when I scooted the inflated pad toward one end of the tent and the valve hooked on the tent floor and folded under the mattress.

I am generally careful with my gear, but in this case not careful enough.

Repairs were accomplished with Tear-Aid Type A, specifically for polyurethane.

I cut 8 small squares, cleaned the mattress with alcohol, applied 4 patches, burnished, and applied 4 more.
Those corners are sharp!

I let it set for a day while hiking, inflated, and slept well for the duration of the trip.

I have not heard back from Big Agnes, but will update as things are resolved.

I the meantime, if you are a Clearview user, buy a box of Tear-Aid Type A. It is worth the effort and the $$.

PostedSep 15, 2008 at 7:38 pm

Mine was also easy to fix with the McNett seam grip and tenacious tape.Mine leaked the first night I used it. Great pad though. Used it 10 days straight though Yosemite.
Josh

PostedSep 20, 2008 at 6:04 pm

Big Agnes has been a pleasure to deal with on this. They've been responsive and upfront. Even though I did not buy the Clearview from them direct they are cutting me a credit and returning my patched mattress.

They have already addressed the valve problem on the manufacturing side of things, but feel another iteration is needed to get it perfect. In the meantime they suggest reinforcing the corners with Type A Patch or with Seam Grip. Personally I like the Type A Patch. It's tenacious, it's tough, and it's super stretchy.

If you've got to have one now, reinforce it before you go out. Otherwise wait till spring to get a new and improved version.

Viewing 6 posts - 1 through 6 (of 6 total)
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