Ben, Yup, I completely closed and reopened IE and was still having problems. I called REI and they updated the site last week and have been experiencing problems. One thing they said worked for some people was to hit the Stop button while IE is grinding away trying to load the page, then hit refresh. That worked for me, the new page pops up right away then. But I have to do that for every page. They said that others who have tried that only had to do that once, then it seemed to work ok there after. They definately have some problems with the new website, someone didn't do adequate beta testing of the site on all versions of all browsers. Anyway, I gave them my IE version info to see if that helps them in fixing it. Thanks for trying.