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I placed an order for one of their Microlite stoves about two weeks ago and have emailed the company about a half dozen times and never heard back. Anyone know what's going on? Never seen a company accept a payment and not respond like this for so long.
No answer when you ping info@thermojet.com . When you ping tim@thermojet.com, all you get is:
"Thank you for your interest in the ThermoJet MicroLite stove. Please note that this email address is monitored for orders only. Please do not respond to this email or send inquiries to this address. Emails sent to this address cannot be responded to. Please see our website for contact information."
I ordered one a month or two ago. the website says 2 weeks but it took about 3 for mine to get here to Bozeman MT. Its a great stove, so I would say just wait unless you urgently need it. Its disappointing that they wont email you back however.
Well, stove arrived, in fact fairly quickly. But I could not get one response from either email address at the company. Looking forward to trying it out. I was emailing them to make sure they mailed it in a safe way – it was lucky that the stove is so small it fit inside our locked mailbox.
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DualFuel XLCompact alcohol-or-Esbit stove with a low-profile design that fits inside most standard cooking pots.
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