Everybody knows about the Salomon lacing system, right? You don't tie the laces. They're these smaller strings that you just tug up the tongue of the shoe, then there's a "latch" thing at the top that you squeeze on, and pull the laces through to make the laces stay in place.
My laces tore on one shoe before the shoes themselves stopped providing good support, so I'm trying to replace the laces. I've managed to figure out how to get the laces all the way to the top of the shoe (you have to thread the laces through a paperclip), and managed to get that latch thing on at the top.
Then, you've got two strings sticking out the top of the latch, that you're supposed to secure together somehow. I guess I need to use a knot to secure them together. Because, the provided tubes that you're supposed to slide over the strings and snap the tubes together, those tubes are just too small to get the strings through. I've been trying for half an hour. Paperclips, I looked for a needle, but couldn't find one with an eye that was big enough for the strings.
Has anyone successfully replaced the laces on their Salomon shoes?
Salomon has made the magnanimous decision on their web site to remove any email contact and phone number. There humble suggestion is to talk to your local retailer… Basically, we're just supposed to get support wherever we can find it.
No one has a Salomon phone number so I can call and harass them do they?
