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Not Receiving PMs

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Viewing 17 posts - 1 through 17 (of 17 total)

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Mar 29, 2015 at 10:18 pm #1327423

Kate Anthony
BPL Member

@kanthony
Locale: NorCal

I haven't been receiving PMs. I checked my email address in my profile and it is correct. Nothing in my spam folder. Any ideas?

Mar 29, 2015 at 10:26 pm #2187359

Bob Gross
BPL Member

@b-g-2-2
Locale: Silicon Valley

Try sending yourself a personal message through BPL.

–B.G.–

Mar 29, 2015 at 11:24 pm #2187362

Kate Anthony
BPL Member

@kanthony
Locale: NorCal

How? When I click on my name the "send personal message" link does not appear. Sorry if I'm missing something obvious.

Mar 30, 2015 at 4:08 am #2187373

William Chilton
BPL Member

@williamc3
Locale: Antakya

I can see the send PM button on your profile. I just sent you a pm to see if it gets through.

Mar 30, 2015 at 6:33 am #2187384

Greg Mihalik
Spectator

@greg23
Locale: Colorado

PM sent. 30th, 7:32 MT

Send me one.

Edit: I'll be gone for the day, so will continue this later. In the meantime, edit your email address to anything different, save, then change it back to your valid address, just to be sure there isn't a "hidden" typo somewhere.

Mar 30, 2015 at 8:23 am #2187405

Kate Anthony
BPL Member

@kanthony
Locale: NorCal

I followed your instructions and changed my address to my work email and received confirmation of the change from BPL. I then then changed my address back to my personal email. I received a confirmation from BPL on my personal email.

Mar 30, 2015 at 2:09 pm #2187510

Roger Caffin
BPL Member

@rcaffin
Locale: Wollemi & Kosciusko NPs, Europe

Have you checked your spam filter?

Cheers

Mar 30, 2015 at 2:23 pm #2187516

Ken Thompson
BPL Member

@here
Locale: Right there

Read that first post Roger

Mar 30, 2015 at 3:52 pm #2187550

Greg Mihalik
Spectator

@greg23
Locale: Colorado

Kate,
I did get your PM saying that you did Not get mine.

After the sanity check of your email address, I'm out of guesses.

What email program are you using?

Mar 30, 2015 at 5:29 pm #2187574

Kate Anthony
BPL Member

@kanthony
Locale: NorCal

I'm using outlook.

Mar 30, 2015 at 5:32 pm #2187575

Kate Anthony
BPL Member

@kanthony
Locale: NorCal

I did check the spam filter. Besides, if it was my spam filter, why would the BPL newsletter and the change messages come through but not the PMs?

Mar 30, 2015 at 5:38 pm #2187581

Kate Anthony
BPL Member

@kanthony
Locale: NorCal

I'll changed my email address to my work address. If you PM me and it arrives, that would indicate there is something odd with my home email or outlook. My work email is gmail.

Mar 30, 2015 at 6:02 pm #2187589

BlackHatGuy
Spectator

@sleeping
Locale: The Cascades

When you say it's not in your junk mail box/folder, I'm assuming you mean on your computer. Have you signed in to Outlook.com to ensure it's not held up there in the junk mail box? That could prevent it from getting to your computer.

Mar 30, 2015 at 6:20 pm #2187591

Kate Anthony
BPL Member

@kanthony
Locale: NorCal

The account is set up through my email provider, Surewest. Outlook.com doesn't recognize it. Did you try sending a PM to my work email account?

Mar 30, 2015 at 6:30 pm #2187595

BlackHatGuy
Spectator

@sleeping
Locale: The Cascades

I just did now.

Mar 30, 2015 at 6:37 pm #2187598

BlackHatGuy
Spectator

@sleeping
Locale: The Cascades

"The account is set up through my email provider, Surewest. Outlook.com doesn't recognize it."

Okay, did you try logging in to your webmail through the Surewest site to see if it's on their servers?

Mar 30, 2015 at 6:39 pm #2187601

Kate Anthony
BPL Member

@kanthony
Locale: NorCal

Thanks for all of your help!
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