Login problems with Kindle tablet
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Home › Forums › Administration & Support › Website & Forum Support › Login problems with Kindle tablet
Hi folks.
So I created my BPL account on my kindle fire tablet and read articles the first day I had it.
Now I can only login with my phone.
double tripple quadruple checked password.
logged in multiple times with phone.
Denied multiple times with tablet.
I am guessing the problem is that usernames are case sensitive? The username field in the tablet automatically lower cases everything every time.
Is this familiar to anyone? Obviously I am logged in right now so I do know the password.
Thanks
Billy
Yes, the username field is case sensitive. Some folks have a problem because some browsers automatically capitalize the first word, and it won't allow them to login if their username wasn't capitalized when they set it up.
Thanks Doug, you helped me with my process of finding it was the browser. I had an all lowercase version of this username for a different site. The browser autocompleted it with the lowercsse version even though I did not select it. I just cleared all the saved passwords and Voila! Now then.. about that ultra high molecular weight polyethylene dental floss..
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