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Login problems with Kindle tablet


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  • #1312848
    Billy Hoag
    Member

    @wanderrust

    Locale: Everywhere

    Hi folks.
    So I created my BPL account on my kindle fire tablet and read articles the first day I had it.

    Now I can only login with my phone.
    double tripple quadruple checked password.
    logged in multiple times with phone.
    Denied multiple times with tablet.

    I am guessing the problem is that usernames are case sensitive? The username field in the tablet automatically lower cases everything every time.

    Is this familiar to anyone? Obviously I am logged in right now so I do know the password.
    Thanks
    Billy

    #2069666
    BlackHatGuy
    Spectator

    @sleeping

    Locale: The Cascades

    Yes, the username field is case sensitive. Some folks have a problem because some browsers automatically capitalize the first word, and it won't allow them to login if their username wasn't capitalized when they set it up.

    #2069855
    Billy Hoag
    Member

    @wanderrust

    Locale: Everywhere

    Thanks Doug, you helped me with my process of finding it was the browser. I had an all lowercase version of this username for a different site. The browser autocompleted it with the lowercsse version even though I did not select it. I just cleared all the saved passwords and Voila! Now then.. about that ultra high molecular weight polyethylene dental floss..

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