Eddie was one of the first retailers to offer an unconditional guarantee in writing-he was that confident and committed to the quality of his products. And after 50 years in business he said, "My greatest contribution to the consumer was our 100% unconditional lifetime guarantee. That guarantee was part of what I sold." Eddie's philosophy guides us to this day. Every product we sell is designed to be the best and built to last. If anything you buy falls short of those standards, you're invited to return it at any time.

http://www.eddiebauer.com/custserv/custserv.jsp?sectionId=240

At Outdoor Research, our mission is to provide innovation and inspiration for the relentless adventurer.
Outdoor Research products are Designed By Adventure™ and from this, we deliver the hallmark of all our products – beautiful, functional gear that works and lasts. By placing quality first, we can offer the finest guarantee in the industry for each and every product – the Outdoor Research Infinite Guarantee™.
We believe so strongly in the quality of the apparel and gear we make that if our product fails to meet your needs at any time, we are happy to replace it. Our products are guaranteed forever, and your total satisfaction with our product is our goal.

http://www.outdoorresearch.com/en/warranty/

Brand new OR down jacket arrived two days ago, and I just came home to feathers everywhere.

The good news is that Outdoor Research said they would still cover it under their infinite guarantee.

http://www.rockclimbing.com/cgi-bin/forum/gforum.cgi?post=2232975;

companies can and do run successful business with UNLIMITED NO QUESTIONS ASKED WARRANTIES ….

i have no hesitation buying from those, and retailers like MEC, that honor such … i actually spend MORE money there than otherwise … its a RISK FREE purchase

;)