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Extremely long page refresh time for “Recent Forum Topics” main listing
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Home › Forums › Administration & Support › Website Bug Reports › Extremely long page refresh time for “Recent Forum Topics” main listing
- This topic has 13 replies, 8 voices, and was last updated 3 years, 7 months ago by JCH.
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May 31, 2021 at 6:43 am #3716439
I am seeing page refresh times anywhere from 10 to 16 seconds. Â Particularly frustrating is that after selecting a post to view, using the back button to return to the main listing triggers a slow page refresh. Â Simply refreshing the listing page (while viewing it) is often completed in 2-3 seconds. Â Navigating to it from another page seems to consistently trigger the long refresh times.
May 31, 2021 at 6:46 am #3716440Yes, me too
May 31, 2021 at 11:11 am #3716455I’ve noticed that hitting the back button to get to the Recent Topics page results in a refresh. It doesn’t take as long as JCH mentions but it’s a weird, unexpected behavior. I haven’t timed it but I’m seeing a delay of about five seconds right now. I was just about to screengrab the behavior to share with the dev team.
May 31, 2021 at 4:57 pm #3716495They just installed this system and, if past history is any indication, they’ll probably concentrate on fixing functional bugs before moving on to tune the system. Be patient and stay tuned. My 2 cents.
Jun 1, 2021 at 12:16 pm #3716542Yes, Tom is right. It’s going to take some time to tune caching and page load times, and we’ll be working on the functional issues first. In the meantime, as our CDN (Cloudflare) “learns” the new site, you’ll see improvements in page load times automatically without our intervention over the next few weeks.
Jun 1, 2021 at 6:12 pm #3716613Just want to clarify…I do not see this behavior on any other forum…just Recent Forum Topics.  Willing to bet it’s a “db query issue” rather than a ”learning the site” issue.
But then, I vaguely remember being wrong once or twice in the past.
Jun 7, 2021 at 10:48 pm #3717657Any more issues with this JCH? We haven’t received any other reports of this so wanted to followup.
Jun 7, 2021 at 11:36 pm #3717675Eleven seconds for the page to load just now for me, Firefox on Windows 10. It’s about the same with Chrome on Android 9.
Jun 8, 2021 at 5:25 am #3717678No change for me since our last PM. Â Page load times for RFT are currently about 10-12 seconds when first navigating to the page, either from outside the site (via bookmark) or from another forum listing (using the right-hand “Community Menu”). Â Page refresh using the back button is now about 1-3 seconds.
Mostly, using the browser’s page refresh takes 1-3 seconds, but every once in awhile it also takes 10-12.
So, I am seeing different performance under different navigation scenarios and at different times…a software tester’s nightmare.
Edit: Â I may have stumbled upon a clue. Â When using the back button to return to the RFT listing after replying to a thread the page refresh is fast, but does not show the new state. Â Forcing a page refresh (browser refresh button) is slow, i.e. when requesting a new round-trip to the server to get the updated listing reflecting the new post.
Jun 8, 2021 at 9:43 am #3717738Page refresh times are also very slow for me when accessing recent forum topics, in line with what JCH and William are seeing, FWIW. Safari on Mac, most recent versions. Has been that way since the beginning of the new site.
Edit to add: If I haven’t been to recent forum topics during a session for a bit (or when choosing it when first visiting the site), it’s a long load time. I just went through all the different Community menu choices as a test, and if I visit recent forum topics soon after having visited it, it’s the same load time as everything else. Hope that makes sense.
Jun 8, 2021 at 9:49 am #3717739Very slow for me too – I’m on a fast connection with a fast workstation.
According to Google there are multiple issues – a couple of them slowing down the page for seconds at a time:
Jun 8, 2021 at 10:18 am #3717744Google Pagespeed isn’t actually revealing much, because it doesn’t assess actual user experience (UX) – and the real time UX depends heavily on server, CDN, and browser caching for many of those assets that you see “slowing down” the Pagespeed score.
We’ll run a backend database performance analysis on this page, so we can actually see what’s bogging down the queries.
Jun 8, 2021 at 10:42 am #3717749Ryan, Would it be helpful to see a screen recording of what users are seeing? I assume you are seeing it on your end too so probably not…
Jun 8, 2021 at 12:17 pm #3717782According to Google there are multiple issues – a couple of them slowing down the page for seconds at a time: …
Wow…An estimated time savings of just over 10 seconds if all suggested optimizations are implemented. Â The almost exact difference between the fastest (1-2 sec) and slowest (10-12 sec) page refresh times I am seeing.
Google Pagespeed isn’t actually revealing much, because it doesn’t assess actual user experience (UX) – and the real time UX depends heavily on server, CDN, and browser caching for many of those assets that you see “slowing down” the Pagespeed score.
Except that what is being reported by rubmybelly, William and myself is that back-to-the-server round trip page refreshes are exactly what are slow. Â Page refreshes that seem able to use (local) cached content are quick.
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