Topic

A note to Backpacking Light International Customers

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Viewing 4 posts - 1 through 4 (of 4 total)

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Posts
Jan 10, 2011 at 12:35 pm #1267527

Sam Haraldson
BPL Member

@sharalds
Locale: Gallatin Range

We are currently experiencing issues in the Backpacking Light Gear Shop that is not allowing our international customers to select a shipping method. We are working on this and hope to have the situation alleviated as soon as possible. Thank you all for your patience.

Sincerely,
Sam Haraldson
Gear Shop Manager

Jan 13, 2011 at 11:50 pm #1683794

Bjorn Jalkeby
Member

@splashmore

Any progress on fixing this?

Jan 14, 2011 at 7:20 am #1683838

Sam Haraldson
BPL Member

@sharalds
Locale: Gallatin Range

I received confirmation from one of our web developers that this was being worked on but have not heard a progress report since Wednesday morning. I was sincerely hoping to have this working again by today. When it is working I will reply to all outstanding customer support requests as well as make another announcement here.

I appreciate everyone's patience,
Sam

Jan 17, 2011 at 10:14 am #1685071

Sam Haraldson
BPL Member

@sharalds
Locale: Gallatin Range

This issue continues to persist. I apologize for any delays.

Thank you for your patience,
Sam
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