Cal Magnusson who is mentioned at the end, has a fantastic little park named after him in the town of Enumclaw, Wa – Pete's Peak (it has a couple other names as well) sits in it – a little bump left by the last ice age that sports a fantastic section of Basalt Rock 2/3 up the little peak.
I wouldn't return an item after it wore out- but they will take things like that back. The danger is that they might not carry lightweight or fragile products because of excessive returns.
Most of the cottage UL manufacturers are pretty clear about the fragility of UL gear. Their warrantees and satisfaction guarantees reflect that and the fact that they might not have super deep pockets.
Jim
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