Black Packing Light
  • Sections
  • Today’s Features
  • Subscribe
  • Sign In
  • Subscribe
  • Home
  • Email Newsletter
  • Membership Info
  • Articles
    • Recent Features
    • Gear Reviews
    • State of the Market Reports
    • Gear Guides
    • Gear Lists
    • Skills & Techniques
    • MYOG
    • Science, Technology & Testing
    • Stories
    • Calendar
  • Education
    • Podcast
    • Webinars
    • Masterclasses
    • Online Courses
    • Guided Treks
    • Education Portal
  • Forums
    • Forum Index
    • Recent Forum Posts
    • Gear Forums
    • Gear Swap (Buy/Sell)
  • Gear Recommendations
  • Gear Deals

Backpacking Light

Pack less. Be more.

Basic Membership Canceled, Had to Re-Purchase.

Home › Forums › Administration & Support › Website: Bug Reports, Feature Requests, Known Issues, and Changelog › Basic Membership Canceled, Had to Re-Purchase.

Viewing 3 posts - 1 through 3 (of 3 total)
Forums are supported by our merchant partners (disclosure)
REI (Coupons) • ZPacks • Hyperlite • Patagonia • Arc'teryx • RBTR • Drop • Backcountry • Feathered Friends • CampSaver • Gaia • Mountain Hardwear
Gear Deals • Gear Search
Login to post (Basic Membership required)
  • Author
    Posts
  • Nov 23, 2016 at 1:29 am #3437001
    Justin Baker
    BPL Member

    @justin_baker

    Locale: Santa Rosa, CA

    On October 24th I purchased a $4.99 annual basic membership to post on the forums with paypal as my form of payment, which set up an annual recurring payment.

    Today I received 2 emails. The first was that my backpacking light membership had expired. The second was that backpacking light had canceled my recurring payments.

    I had to repurchase my $4.99 membership to post and did so because I am currently selling an important item in gear swap.

    I am going to file an official ticket but I am also posting here because I have heard that customer support is hard to reach here and I wanted to see if anyone else has had this same issue.

    Nov 23, 2016 at 6:07 am #3437015
    James Marco
    BPL Member

    @jamesdmarco

    Locale: Finger Lakes

    Yes. At least one other case I know of.

    Dec 8, 2016 at 9:43 pm #3439597
    Justin Baker
    BPL Member

    @justin_baker

    Locale: Santa Rosa, CA

    Just following up on this, I was contacted by customer service and this was all sorted out. All is good.

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Basic Membership Canceled, Had to Re-Purchase.’ is closed to new replies.

Join our Community Today

A Membership is required to post in the forums.

View Membership Options

Forum Menu

Backpacking Light forums are moderated and here to foster helpful and positive discussions. View the guidelines.
  • Main Forum Index | Recent Topics
  • Gear Swap | Gear Deals | Chaff | BPLTrac
  • Forum Support Docs | Posting Guidelines

Latest Online Course

trek planning masterclass title image Trek Planning Masterclass - now available on-demand.
View all online courses »

Want outdoor gear and skills info you can really trust?

Get our Handbook - the resource you need to make intelligent decisions about gear, safety, comfort, and pack weight.


Gear Recommendations

  • Publisher’s Gear Guide
  • Staff Picks
  • Guide’s Gear Recommendations
  • Our Lightweight Gear Recommendations for REI Members
  • Today’s Gear Deals
  • Search for Gear on Sale

Subscribe Right Now

Receive new Members-only content, gain access to 2,000+ articles in the archives, and become a part of the most passionate community of backpacking experts in the world.
Subscribe Now
  • Backpacking Gear Reviews
  • Backpacking Skills
  • Backpacking Trips
  • Backpacking & Outdoor News
  • Outdoor Recreation Science & Technology
  • Backpacking Courses, Webinars & Other Events

Follow Us

Get outdoor skills and gear info you can trust.

Download the Backpacking Light Handbook to help you make intelligent decisions about gear, skills, ultralight philosophy, and reducing your pack weight.

Join Now: Support fair and objective product reviews.

Something for everyone: Basic, Premium, and Unlimited Membership options available.

View Subscription Options

More @ Backpacking Light

  • About Us
  • Jobs
  • Advertise with Us
  • Write for Us
  • Submit a Product for Review
  • Diversity Grants
  • Help / Support / Contact
  • Terms & Policies

Call Us

Membership Sales & Support: 406-640-HIKE (406-640-4453) | About

© Copyright 2001-2021 BEARTOOTH MEDIA GROUP, INC. | U.S. Library of Congress Serial Registration ISSN 1537-0364
BACKPACKING LIGHT® and the FEATHER/MOUNTAIN icon are registered trademarks granted for exclusive use to Beartooth Media Group, Inc. Subscribe here.

  • Subscribe
  • Log In
  • My Account
  • Forum Profile
  • Private Messages
  • Newsletters
  • My Course Enrollments
  • Unlimited Membership Portal
  • Help / Support / Contact