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WL Gore & Associates WL Gore & Associates
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Feb 12, 2009 at 11:46 am #1233994
Had a 2 year old pair of TNF Ultra 103 XCR shoes that started to leak. They were out of TNF warranty so I sent them to Gore. They evaluated them and said they would replace them with any XCR trail runner that they could obtain from any brand. Fast, freindly customer service.
Thanks Bill for all your help.Jul 1, 2010 at 6:25 pm #1625509Similar to Patrick's prior experience with WL Gore's CS, I too have been the beneficiary of new gear thanks to their prompt and courteous service.
No complaints here on two occasions.
Good communication and turnaround time for both instances. -
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