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I have recently had the pleasure of ordering two custom packs from Chris Zimmer. The design process involved sending e-mails as to what I wanted, available colors, sizes, weights, etc. He was very responsive to my questions and offered great advice. No high pressure sales job, just straightforward answers and sound advice. I received the finished packs sooner than expected and exactly as ordered. The workmanship was flawless. I will be ordering another one for my daughter in the near future. It just doesn't get any better than this.
I'd run across Zimmerbuilt a while back, but didn't give it much thought as he was only making Tenkara accessories at the time. I've been searching high and low for a lightweight camera case just big enough for my camera (and no larger) for quite a while. Recently, I ran across a review on here for a custom built Zimmer pack and decided to look at his website again, and I'm so glad I did. I e-mailed Chris custom specs for his shoulder pouch, and after a few e-mails back and forth… I ordered 1. It turned out to be what I was looking for. Because of not knowing exactly how it was made (bias taped or not / seam allowance, etc.) I just estimated as best I could with my custom dimensions. It came in close enough. As I worked out more exact custom specs for 2 more I wanted made, I noticed that he was only 35 miles from me. I contacted him about sewing whistle buckles on my packs as well which I would hand deliver (My sewing machine just won't sew through 4 layers of webbing.). It worked out great! He made the 2 other custom sized pouches for me. He then sent me an e-mail informing me when they were done, and we made arrangements for me to pick them up, and have him sew my buckles on. Great, professional, courteous service. Would highly recommend to all.
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